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Because customer preferences must be considered, ____ play an important role in product-line decisions.

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User JuSchu
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The answer that will fill in the blank is the human resource manager. It is because they are important in product line decisions. It is because in order to produce product line decisions, they have to manage the employees' organization and with the policies that are being created. If they weren't able to do that, then product line decisions will be affected for there are no employees that could contribute to the job.
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User Sissythem
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