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What term refers to the knowledge, education, training, skills, and expertise of a firm's workers?

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User DrabJay
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Human capital is the term that refers to the knowledge, education, training, skills, and expertise of a firm's workers.
Gary Becker, an economist from the University of Chicago has popularized this term. The human capital includes assets of individuals that can be used to create economic value for the individuals, their employers, or their community:
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User Paul Spaulding
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