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What is it called when the medical assistant determines which telephone calls will go to the physician?

What is it called when the medical assistant determines which telephone calls will go to the physician?
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What is it called when the medical assistant determines which telephone calls will go to the physician?

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User Andrewchauzov
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1 Answer

1 vote
When the medical assistant determines which telephone calls will go to the physician that is called "screening".
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User Matt Stephenson
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