3. Because her coworker Rita kept her eyes on her work and never said much, Laura concluded that Rita wasn't very smart. But when a new procedure was introduced on their floor and Laura made several errors, Rita showed her a simple way to remember each step. Laura made the mistake of A. failing to listen to others. B. having a low level of self-esteem. C. misjudging other people's abilities. D. failing to take responsibility for her mistakes.