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1. Employees should make an effort to put themselves in the customer’s shoes as part of: A. Understanding and Empathy B. Control C. None of these D. Information

1. Employees should make an effort to put themselves in the customer’s shoes as part of: A. Understanding and Empathy B. Control C. None of these D. Information
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1. Employees should make an effort to put themselves in the customer’s shoes as part of:

A. Understanding and Empathy

B. Control

C. None of these

D. Information

asked
User Lashea
by
8.4k points

1 Answer

1 vote

a. Understanding and Empathy

answered
User Rahul Vig
by
8.6k points
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