Answer:
A) Be hostile and defensive
Step-by-step explanation:
When you receive auditors from either OSHA or EPA, 3 main steps are taken. First you are asked for your identification since no matter how much a surprise audit you should have the proper credentials. Second he is invited to enter the establishment and finally and as a recommendation to be polite and kind with what the auditor may request.
Faced with the presence of the auditors should not be on the defensive since the auditor could notice it as trying to hide something and much less be hostile.