Question

Which professional has helped Jennifer in this example?

Jennifer bought a new smart phone from a local store that sells electronic products. After a week, she started experiencing problems with the
phone's display screen. She went back to the store and spoke to its ___
representative, who replaced the product and
apologized for the inconvenience.

Answer 1

would it be sales representative since they were only able to replace the device and apologize

Answer 2

customer service

Step-by-step explanation:

I'm smart and got it right on my test