Question

Which activities are consifered non-value added work?

Answer 1

The step transforms the item toward completion (something changes)
The step is done right the first time (not a rework step)
The customer cares (or would pay) for the step to be done.

Answer 2

The step transforms the item toward completion (something changes)
The step is done right the first time (not a rework step)
The customer cares (or would pay) for the step to be done.