Question

Hyatt Hotels has installed automated check-in machines at some of its hotels. To check in and get a room key, guests insert a credit card into the machine. A guest using Hyatt Hotels' automated check-in machine is playing the role of a: Customer mix manager Competitor Productive resource Contributor to quality and satisfaction Recruiter

Answer 1

Productive resource

Step-by-step explanation:

Productive resources are the resources used to produce the products and services that people need. There are 3 types of productive resources:

1. human: human resources are strength, education and skills
2. natural: given to us by nature, e.g. water, minerals, land, etc
3. capital: goods needed to produce other goods or services. The automated check-in machine is a capital resource.

Human resources are the strength, education, and skills of people. Natural resources are the gifts of nature that are used to produce goods and services. Water, land, and minerals are examples of natural resources. Capital resources are the goods needed to produce or provide access to other goods and to supply services. Examples include buildings, equipment, tools, machinery, ports and other manufactured and constructed things.