Question

A coffeemaker manufacturing company is planning a new coffeemaker that features 12 cup sizes, five brew strengths, three auto-timer settings, an espresso option, and a latte option. Concept testing suggests that the number of functions that the coffeemaker can perform is causing many customers to complain about the usability of the product. It is likely that the complaints are a result of _______.

Answer 1

Feature fatigue.

Step-by-step explanation:

Feature fatigue is an inclination for buyers to avoid products that seem, by all accounts, to be feature-rich. It is a cutting edge wonders that has happened because of the blast in the quantity of features stuffed into products and services.