Question

MC Qu. 6 Physical goods can be differentiated ... Physical goods can be differentiated from services in the operations management process by: Longer lead times and they can be inventoried. More capital intensive and short lead times. More labor intensive and longer lead times. More expensive and easier to control.

Answer 1

The answer is: Longer lead times and they can be inventoried.

Step-by-step explanation:

Physical goods or products usually have longer lead times than services (although not necessarily) but the main difference between them is that they can be inventoried.

For example, a company that produces chairs can produce chairs during the week and then store them in a warehouse. But if a hotel only rents 30 of its 50 available rooms today, it cannot rent 80 rooms tomorrow, only 50. A service by definition cannot be inventoried, or stored for later use.