Question

Erika has an upcoming meeting with Maggie, a prospective client. John, Erika's senior manager, tells her to observe Maggie's body language to determine whether the firm can expect business from her. To gauge Maggie's interest in the conversation, he tells Erika to observe whether she leans forward while listening. What forms of nonverbal communication is John referring to for gauging the outcome of the conversation between Erika and Maggie?

Answer 1

Gestures and posture

Step-by-step explanation:

There are two forms of communication, verbal and nonverbal communication. In nonverbal communication, words and sentences are not used to transfer the information. The use of oral and written words do not exist. Instead, the body language, postures, gestures, and facial expressions are taken into consideration. In the given situation, John gives certain advice to Erika which would help her in judging the interest of the client. He asks her to pay attention to her gestures and postures to conclude.