Question

Which of the following is a reason why process management is important for organizations? a. It helps organizations to segment customers into natural groups in order to customize products that are better able to meet customers' needs. b. It assists organizations in identifying opportunities for improving quality and operational performance. c. It assists organizations in recruiting the most suitable employees whose values match the culture of the organization. d. It helps organizations to increase employee morale and commitment to the organization.

Answer 1

b. It assists organizations in identifying opportunities for improving quality and operational performance.

Step-by-step explanation:

Process management helps in making strategic decisions in order to meet the goals and objectives of the company as a whole.

It basically identifies and aligns various small processes, and regulates them so that they move in the direction, of achieving the common objective.

It provides the management with the information for regulation, and management for achieving the target, and managing the employees.