Question

To maintain a competitive advantage, the top management of a national furniture store made the decision to increase employee training, add rewards that motivate employees, and look at improving procedures related to disciplining workers. These decisions are made by managers who play a ______ role.

Answer 1

Leadership

Step-by-step explanation:

According to Mintzberg's 10 roles management model, managers fulfill different roles every day. These are negotiator, disseminatpr, spokesperson, figurehead, leader, monitor. liaison, entrepreneur, disturbance handler. and resource allocator.

As a leader, management is responsible for the work done by employees, motivating and encouraging employees thus resulting into increased overall employee effectiveness and company performance.