Question

What is the value of the real-time feedback of customer comments? check all that apply. they let companies ignore customer complaints while appearing to be receptive. they can expose product flaws. they can improve operating instructions. they can help clear up supply chain bottlenecks. they offer customers a venue for product trolling?

Answer 1

• They can expose product flaws.
• They can improve operating instructions.
• They can help clear up supply chain bottlenecks.

Answer 2

they can expose product flaws. they can improve operating instructions. they can help clear up supply chain bottlenecks.