Shelly and Linda are on a nursing team that works the second shift at the local hospital. Their
facility is currently understaffed, so most employees have been working overtime each week for a
month. Last night, Shelly and Linda had an argument. Linda noticed that Shelly did not
immediately label a specimen after drawing blood from a patient. Linda yelled at Shelly, saying
she was incompetent. Linda told Shelly that now the specimen could easily be lost or mislabeled
with another patient's name. Shelly was frustrated and embarrassed, but Ignores Linda to avoid
further confrontation.
Shelly's next patient is a pregnant woman who comes in for a check up. When Shelly finds out that
the woman refuses to take prenatal vitamins because she prefers herbal treatments, Shelly tells
the woman, "If you care about your baby, you would be taking the vitamins. Nothing else is
effective for prenatal care."
1. What is one possible cause of the conflict between Shelly and Linda? (2 points)
Q
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2.
US