Question

Isa is head of housekeeping services at the Ashworth Hotel, a luxury hotel and resort. Last week, she received 29 customer complaints. A total of 428 guests had stayed in the hotel that week. Given this information, find out the errors per million opportunities. a. 400 errors per million opportunities b. 23,456 errors per million opportunities c. 67,757 errors per million opportunities d. 14,758,620 errors per million opportunities

Answer 1

c. 67,757 errors per million opportunities

Step-by-step explanation:

The computation of the errors per million opportunities is shown below:

= Customer complaints last week ÷ total guest stayed in that week × 1,000,000

= 29 customers ÷ 428 guests × 1,000,000

= 67,757 errors per million opportunities

Hence, the correct option is c.

We simply applied the above formula so that the correct value could come

And, the same is to be considered