Question

To this day, many companies believe that service is a cost rather than a revenue producer. Why might they hold this view? How would you argue the opposite view?

Answer 1

Answer: Difficulty involved in tracing the link between service and financial returns.

Step-by-step explanation:

Many companies believe that service is a cost rather than a revenue producer due to the following reasons;

- There is this difficulty in tracing the link between service and financial returns.

- Profits are not directly linked to service provided most times, so it seems as though the service rendered was a cost rather than a revenue

- When service is rendeded most times, the results are not seen immediately, as it would require time to get tvalue and profit for what was done.