Question

Which of the following titles describes a first-line manager?

A. Vice president, Consumer Products Division
B. Vice president of sales
C. Customer service supervisor
D. Purchasing manager

Answer 1

C. Customer service supervisor

Step-by-step explanation:

First-line managers are the lowest rank of managers. They manage workers directly involved in the production process or in service delivery. First-line managers are commonly referred to as supervisors, office managers, or line managers. They do not manage staff at the management level.

From the list provided, the customer service supervisor is the first line manager. He or she manages workers providing customer service to clients.