Answer:
Technological Change and Individual's abilities to understand/adapt to the change in technology
Step-by-step explanation:
The combination of two factors were the forces that created an opportunity for Robert Stephens to start the Greek Squad.
Technological Change
The technology had changed by introducing products such as computers, telephones, entertainment systems and software. This change began rapidly both in terms of innovation and complexity.
Individual's abilities to understand/adapt to the change in technology
He noted that the people around needed guidance to undertand this technological change such as how it works, how to install the programs and how to operate it without ever reading the manuals/instructions provided to them.