Question

A management concept based on an understanding of the changing wants and needs of customers, and which leads to flexible product designs and production processes, is called:_______.A. Continuous improvement. B. Customer orientation. C. Just-in-time. D. Theory of constraints. E. Total quality management.

Answer 1

customer orientation

Step-by-step explanation:

customer orientation can be regarded as business approach where the company helps the customer to achieve their aim and goals.