Question

A company is able to process 100 customer statements (bills) per day. It has 250 customer statements (bills) to process per day. How many full-time processing clerks are needed if the company wants a processing-clerk utilization rate as close to 0.80 as possible, without going over 0.80

Answer 1

the Number of clerks required is 3.125

Step-by-step explanation:

The computation of the full time processing clerks required is shown below:

Given that

Service Rate = 100

Demand Rate = 250

Utilization = 0.8

Now

​​​​​​Let us assume the number of servers be s

As we know that

Utilization = Demand Rate ÷ (Service rate × s)

0.8 = 250 ÷ (100 × s)

s = 250 ÷ (100 × 0.8)

s = 3.125

Hence, the Number of clerks required is 3.125