Answer:
True.
Step-by-step explanation:
A servicescape can be defined as the physical environment where a service is put together so as to create an enabling environment for interactions between the seller of a product and the buyers (consumer).
Hence, the servicescape captures the environmental dimensions of a facility that influence the behavior of both customers and employees.
In Business, it is very important for business owners to have a servicescape that combines tangible commodities or facilities that would enhance the performance their business, as well as ease of communication between customers and the service provider (seller).