Question

Although Janet has a Director (Communications) role within Zenith Fine Furnishings for the special project she is working on, her responsibilities include dealing directly with non-management employees and essentially acting as a liaison between management and non-management employees. These responsibilities indicate Janet is serving at which level of management?

a. top-level managet
b. middle-level manager
c. executive manager
d. frontline manager
e. strategeic manager

Answer 1

Answer: b. middle-level manager

Explanation: Middle level managers act as intermediate between the workers and the exec utives as evident in some of the responsibilities of Janet which include: dealing directly with non-management employees and essentially acting as a liaison between management and non-management employees. They are subordinate to and accountable to the senior management but above the lowest levels of operational workers to whom they provide guidance and inspiration to. These thus, is an indication that Janet is serving at the middle-level manager level of management.