What exactly are service and hospitality and how do they affect an operation's success?

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asked Feb 21, 2021 128k views

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Emiel Zuurbier · Answer 1 · 2021-02-26T06:14:17+0000

Service is what restaurant and foodservice employees provide and hospitality is the feeling that guests take with them from their experience with the operation

What exactly are service and hospitality and how do they affect an operation's success?

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