Question

___________________ are cost that make customers reluctant to switch to another product or servicce.

Answer 1

Switching cost

Step-by-step explanation:

Switching cost may be defined as the amount which is related to the consumer for the purpose of changing the supplier to the another one. So, the greater the cost of switching, the more will be hard or costly the switch will be.

Therefore according to the above explanation, the correct answer is Switching cost.