Question

Which of the following is an outcome of effective listening in the workplace? Group of answer choices Lost opportunities A premium on communication skills Stronger organizational relationships Less temptation to multitask More opportunity to contribute

Answer 1

Stronger organizational relationships

Step-by-step explanation:

Effective listening enables individuals bro better understand each other and fosters collaboration.

When employees listen effectively to one another they build stronger relationships. This is important in organisations that have high diversity in the employee pool.

Also effective listening helps employees better understand customer needs and enables them to effectively meet customer expectations.

Most customer problems are easily solved when the employee listens carefully to what the customer is saying