Answer:
The conflict that Santha and Premila experience when they met the Headmistress was that she tried to change the names of Santha and Premila, which suggests that people were trying to change them and their identity.
Step-by-step explanation:
'By Any Other Name' is a short story written by Santha Rama Rau. The story is the story of two sisters who were forced to attend Anglo Indian School. The story is set during the times of British Raj in India. The story sheds light on the discrimination faced by Indian students by English people in the school (abd outside as well.)
The conflict that arouse in the story when Santha and Premila met the Headmistress was the she changed their names. Name of a person reflects much about his or her identity and culture, of which they were robbed in the school by their English Headmistress.
The Headmistress changes the name of Santha to Cynthia and Premila to Pamela because their Indian names were difficult to pronounce by them.