Question

Nishimatsu's habit of chatting with flight attendants and working alongside them is one of the key characteristics that lead to a high-performing organization. Which is it

Answer 1

Answer: Being well informed

Step-by-step explanation:

Customer service is the sole skill every organization should be out for. They are certain things done to clients that are outside the service but this minute things are what actually draw the client and makes them always come back for more of your services. Nishimatsu's capability to relate very well with flight attendants shows the good work the company would have emphasised in customer care.