Question

6. Which of the following is not a service quality attribute?

O credence qualities
O search qualities
O experience qualities
O response qualities

Answer 1

Response qualities

Step-by-step explanation:

Response qualities are like when you draw on your ScanTron, or you put a silly answer on a survery. Response qualities is a mechanism in place to kick out the wrong or unreadable answers, so it is not a attribute of a service.

Answer 2

search qualities

Step-by-step explanation:

this is the correct answer