Answer:
Social media connects different kinds of people and platforms.
Step-by-step explanation:
Social media connects different kinds of people and platforms. It hosts a numbers of people, companies, services, interest groups, social justice workers, NGOs, etc.,
When someone posts a poor service delivery of a certain company or courier service, they usually mention the name of the company or the service which availed them the delivery. Many people both friends and strangers may come across the post which leaves a bad impression on that particular company or service. The company or the courier service gets reported or receives bad reviews from people in this way.
Similarly, some people reach out for help in social media by posting about gender based violence inflicted upon them by the other gender. When concerned viewers come across such posts, they immediately aid help or report it to the police.
In this way, social media also helps in reporting many other issues which are prevalent in the society.