Question

In the context of the rational approach to organizational change, the difference between initial expectations and reality resulting from a temporary drop in performance or productivity as followers learn new systems and skills is called the expectation-performance gap. True or false?

Answer 1

True

Step-by-step explanation:

expectation-performance gap is the

difference between initial expectations and reality. This is the temporary drop in performance or productivity that can occur as followers learn new systems and skills.