Question

Harrah's Entertainment, a casino hotel company, has a company incentive program weighted toward team results. A relatively small percentage of compensation is based on individual goals. Everyone in the organization is rewarded based on customer service scores. Harrah's Entertainment is:

Answer 1

The answer here would be encouraging teamwork.

Step-by-step explanation:

• In Harrah's Entertainment, the company incentives or commissions are based on the overall team results or performance and the the employee rewards are also determined by the overall customer service score.
• Therefore, the hotel basically believes in a collective or combined team or group performance or outcomes when evaluating individual employee work or performance.
• In this context,the hotel as a business organization or enterprise believes that group/team based activities or functioning is the key to organizational success and growth.Hence,it promotes or induces teamwork through its incentive and reward mechanisms.