Question

Mistakes made by staff are affecting overall efficiency, so you have contacted the local community college to inquire about customer service training courses. They offer a one-time customer service course that will train existing employees at a cost of $50 per employee. They also offer an ongoing training program that can train existing and future employees at a cost of $1,200 per year. Will you sign up for either program or do nothing?

Answer 1

sign up for either program

Step-by-step explanation:

By ensuring that the Staff participate in the training, it will enable the staff to minimize mistakes and improve overall efficiency. Efficiency is important to maintain operations.