Question

Eugene bought a new watch in January, and by March it stopped keeping time accurately. The warranty was still valid, so he sent it back to the manufacturer for repair. According to the Product Component Model, this demonstrates the ________ component of the product.

Answer 1

The answer is support services.

Step-by-step explanation:

The support services are a part of Product Component Model. It includes services geared towards ensuring that a product is well adapted to a market. In other words. This component ensures that a product functions well for consumer or users like Eugene (in the question) who sent his faulty watch back to the manufacturer for fixing.

Examples of support services include warranty, spare parts, installation, repair and maintenance, delivery, instructions among other related services.