Answer: tacit knowledge
Step-by-step explanation:
Tacit Knowledge is a person's personal skill gained from personal experience which is difficult to express, write down, visualize and teach. This type of Knowledge is essential and can be used as competitive advantage because it's difficult to emulate. Examples of tacit knowledge can be expressed in Knowledge of Language, Innovation, Leadership, intuition, emotional intelligence, sense of humor etc
Even though Traci does not have an unusually high IQ, but she is quickly promoted because she knows how to set priorities, communicate with management, and make others feel valued showing that Traci has tacit knowledge about how to succeed on the job making her a valuable employee because her skills are personal and cannot be taught.