Answer:
Total surface area of the figure = 

Explanation:
Surface area of the figure= Area of two triangles+Area of the three rectangles
Area of the two opposite triangles in the figure= 

Base=12 cm
Height=16 cm
Area of the two triangles:
 

Area of the Three rectangular faces are:
 For , Length= 20 cm and width= 13 cm

For Length=13 cm and Width= 12 cm

For length=16 cm and Width= 13 cm

Total surface area of the figure:
