Problems are sometimes poorly defined because decision makers are influenced by selective information and persuasion they receive from employees, customers, suppliers, and others. This problem identification bias is known as Anchoring bias
Step-by-step explanation:
Anchoring Bias refers to the tendency to focus on one particular piece of information while taking a decisions or solving a problem
In the process of decision making, anchoring occurs when the decision makers use an initial piece of information to make subsequent judgments. Once an anchor is set, other judgments are simply adjusted away from that anchor, and there is a biasness toward interpreting other information around the anchor.
So we can say that Problems are sometimes poorly defined because decision makers are influenced by selective information and persuasion they receive from employees, customers, suppliers, and others. This problem identification bias is known as Anchoring bias