Question

Donna works in an auditing firm and her manager is extremely happy with the quality of her work. When the department head sends out an e-mail highlighting the common errors made while auditing a client's files, Donna does not bother to read the e-mail. This is because she knows that those errors were not made by her. This scenario best exemplifies:_______.a. selective perception.

b. stereotyping.
c. self-monitoring.
d. projection.

Answer 1

a. Selective perception

Step-by-step explanation:

Selective perception is a situation wherein an individual only perceives what he/she prefers and to and chooses to ignore and reject whatever else is being conveyed.

In such cases, the individual in question is only bothered of what suits his/her perception and views.

In the given case, Donna ignored the mail of her departmental head wherein she was notified of some errors. Though she knows she did not commit the mentioned errors, she chose to completely ignore them rather respond and convey that she did not commit those errors.

This falls under the purview of Selective Perception.