Question

Which of the following has caused organizations to establish knowledge management programs in their information technology (IT) or human resource management departments? Select one: a. Normalization b. Globalization c. Amortization d. Personalization

Answer 1

The correct answer is letter "B": Globalization.

Step-by-step explanation:

In the corporate world, globalization has pushed companies to adopt the use of Information Technology (IT) to virtually track their operations with customers and keep a better record of the use of their resources. The introduction of computer software and technology have made the gathering and recording of information faster and easier. Thanks to the use of that information, better decisions can be made by managers.