Question

Which of the following is not a reason Best Buy has had a hard time competing with Amazon? Multiple Choice

a. Best Buy decided to bring in Hubert Joly as CEO to replace Brian Dunn.
b. Amazon has many strategically located distribution centers across the United States.
c. Best Buy had significant expenses that did not help improve sales.
d. Amazon has a deep supply of products to draw from.
e. Best Buy has faced some key leadership challenges.

Answer 1

a. Best Buy decided to bring in Hubert Joly as CEO to replace Brian Dunn.

Step-by-step explanation:

The replacement of Brian Dunn with Hubert Joly was one of the good decisions Best Buy made.

Hubert Joly believed in employee empowerment at all levels, giving them freedom to be innovative in achieving goals. This led to better customer interactions.

He implemented a price-match policy and invested in improving customer experience online and in stores.