Question

Providing a great shopping experience to customers is one of the important objectives of Purple Fashions Inc., a clothing store. To achieve this objective, the company has a team of committed customer service professionals, whose job is to ensure that customers get exactly what they want. This scenario illustrates that Purple Fashions is trying to achieve _________.

Answer 1

Organizational effectiveness

Step-by-step explanation:

Organizational effectiveness is the process by which an organization is effective at achieving its required goals and objectives. The principles by which an organization can achieve its objective are:

1) Leadership: the manager must define key objective an execute them daily in other to achieve high productivity.

2) Communication: the manager must ensure that his or her message is understood consistently in other to achieve outstanding results.

3) Accountability: the manager must ensure that his or her employees are well disciplined and has the ability to learn new things.

4) Measurement: the manager must be able to measure the work progress to know if the organization is running at a profit or loss.