Raul overheard one of his co-workers in a phone conversation say, Thank you for taking my call so quickly. I'd like to order number 1284H, the AllAmerican Ashlee Simpson lip-synching doll. Can I use the easy pay plan? The co-worker was in which stage in the consumer purchase decision process?
A. purchase decision
B. problem recognition
C. alternative evaluation
D. post purchase evaluation
E. information search