Question

__________ is also called back-office processes, these are invisible to the external customer but essential to the effective management of the business; these include goal setting, day-to-day planning, giving performance feedback, and rewards.

Answer 1

The correct word for the blank space is: Business-facing processes.

Step-by-step explanation:

Business-facing processes are all those activities engaged by corporations to provide their goods or services to their clientele that are not portrayed to the final user. Those activities involve business planning, employee management, and third-party communications that might imply providing a customer's product.