Question

What type of process includes order processing, customer service processing, sales processing, customer billing processing, and order shipping processing?

Answer 1

The correct answer is: Customer-facing processes.

Step-by-step explanation:

The customer-facing process is the type of business in which a vendor is in charge of not only for the sale but also for all the steps involved in delivering the product sold to the buyer. Customer-facing processes are considered part of Customer Relationship Management (CRM) and aim to increase the satisfaction of consumers.