Question

A person’s skills, knowledge, and abilities (SKA) are different from their personality, values, and attitude. Managers generally believe that someone’s personality, values, and attitudes determine

Answer 1

Answer: How much knowledge he or she retained during the course of formal education.

Explanation: An individual personality, values, and attitudes are determinants that point to the degree of formal education retained from time.

However, someone's personality, values, and attitude, are shaped from past experience and interactions with other people and his or her environment.