Question

Arthur, a production manager, knows that some of his employees are upset with a new corporate policy that eliminates a tuition reimbursement program. As a result, some of these employees are reducing their productivity. According to Taylor's principles to improve workers' productivity, to eliminate this behavior, Arthur should_______________.

Answer 1

A) carefully select workers according to their abilities and give workers training.

Most likely, these workers are decreasing their productivity through the means of soldiering. In other words, it means that they would follow the productivity pattern of the least productive worker, since they all get the same benefits (or the lack of a mutual benefit - tuition reimbursement program).

In order to combat this negative practice, Arthur should select workers with robust, high-quality abilities and provide them with a training and development program. This way they will become ultimately productive, while the cost-cutting corporate policy will be kept.