He has observed a community of action called smart workforce.
Step-by-step explanation:
Smart workforce is a phenomenon that occurs when the employees of an organization frequently connect, mingle, help, share, link, seek, and perform with each other.
The following scenario can best explain the smart workforce:
A talented employee joins a firm as an engineer. It is his first job after graduating from college. He notices that there are several groups formed within the firm. These groups consistently tackle difficult projects with great success. He has observed that they tend to be very proactive about sharing knowledge, training other members of the team, and successfully performing very complex tasks. He has observed a community of action called smart workforce.