Question

Calcunick, a travel agency, organizes its labor force into departments based on the category of clients the respective department serves. These departments include individual travel, couple travel, family travel, and group travel. In this scenario, Calcunick most likely follows _____.

Answer 1

Customer departmentalization

Step-by-step explanation:

Customer departmentalization is where the organization's activities are ready to respond to and interact with specific customers or customer groups.

In this case, agency organized its labor into different departments based on the customer needs