Answer:
The correct answer is letter "D": employment of the PDCA cycle.
Step-by-step explanation:
American statistic Edwards Deming (1900-1993) proposed the Plan-Do-Check-Act (PDCA) or Deming's cycle which is a strategy based on continuous quality improvement within a business in four (4) steps. This approach can also be applied when starting a new business or when a change in a firm must be implemented.